Terms of Use

1. What Rankd Is

Rankd is a sports matchmaking and ranking platform.

Rankd helps users find other tennis players, arrange matches, submit match results and build a Rankd player profile based on confirmed activity.

Rankd is not a tennis federation, official league, tournament organiser, club, court operator, coaching provider, referee service or sports governing body.

Rankd does not organise, supervise or officiate physical tennis matches.

2. Scope of These Terms

These Terms apply to:

• the Rankd website at https://getrankd.app
• the Rankd web application at https://app.getrankd.app
• Rankd user accounts
• Rankd player profiles
• match challenges and coordination
• result submission and confirmation
• Rankd scores, rankings and related platform features

Additional rules, guidelines or notices may apply to specific features. These may include the Privacy Policy, Platform Notice and Community Guidelines where available.

3. Eligibility

You must be at least 18 years old to use Rankd.

By creating an account or using Rankd, you confirm that:

• you are at least 18 years old
• you have the legal capacity to enter into these Terms
• the information you provide is accurate and not misleading
• you will use Rankd only in accordance with these Terms and applicable law

Rankd may refuse, restrict or terminate access if we have reason to believe that a user does not meet these requirements.

4. User Accounts

To use certain Rankd features, you must create an account.

You are responsible for:

• providing accurate account information
• keeping your login access secure
• ensuring that your account is not used by another person
• notifying Rankd if you suspect unauthorised access

Rankd may use passwordless login, magic links or other authentication methods.

You must not create accounts using false identities, impersonate another person or use another user's account.

5. Player Profiles

Rankd allows users to create player profiles.

Your player profile may include information such as:

• name
• profile photo
• city or playing area
• preferred tennis location
• playing level or self-assessment
• availability
• preferred distance or radius
• sport preferences
• match activity
• Rankd score or related player information

You are responsible for keeping your profile information accurate and appropriate.

You must not upload or submit:

• false or misleading profile information
• content that infringes third-party rights
• offensive, discriminatory or unlawful content
• content that impersonates another person
• images of another person without permission

Rankd may remove or restrict profile content that violates these Terms or harms the integrity of the platform.

6. Playing Level and Self-Assessment

Rankd may ask users to provide a playing-level self-assessment or similar information to support player matching.

You do not need an official tennis rating, league position or federation classification to use Rankd.

Your self-assessment should be honest and reasonable.

Rankd may use your self-assessment, match history, confirmed results and other activity to improve your player profile and matching recommendations over time.

7. Match Challenges

Rankd allows users to send and receive match challenges.

A match challenge may include:

• opponent
• proposed date
• proposed time
• proposed tennis location
• court-related details
• optional message
• match status

The other player may accept, decline or suggest an alternative where the product supports this.

A match is only arranged between the users involved. Rankd does not guarantee that a challenge will be accepted or that a match will take place.

8. Match Coordination

Users are responsible for coordinating and confirming practical match details.

This may include:

• final time
• tennis location
• court availability
• court booking
• cost sharing
• equipment
• cancellation handling
• any facility-specific rules

Rankd may provide tools to support coordination, but users remain responsible for ensuring that the agreed match details work for them.

9. Court Booking and Payment

Rankd does not currently provide court booking or payment processing.

Court availability, court reservations and any payments to tennis facilities are handled outside Rankd.

Users are responsible for:

• checking court availability
• booking the court where required
• complying with facility rules
• paying any court fees
• agreeing any cost split with the other player

Rankd is not responsible for court availability, court conditions, facility access, facility rules, booking errors or payments made outside Rankd.

10. Physical Matches and Personal Responsibility

Rankd connects users digitally. Physical tennis matches take place independently between users.

Users are responsible for:

• deciding whether to meet and play with another user
• assessing personal safety
• choosing a suitable public or private tennis location
• following facility rules
• using appropriate equipment
• playing within their own health and fitness limits
• behaving respectfully toward other players

Participation in tennis involves physical activity and risk of injury.

Rankd does not provide medical advice, training supervision, safety supervision or emergency support.

If you have health concerns, you should seek appropriate medical advice before participating in physical activity.

11. Result Submission

After a match, Rankd may allow users to submit the match result.

Each user is responsible for submitting results honestly and accurately.

Users must not submit:

• results for matches that did not take place
• manipulated results
• intentionally false scores
• results agreed only to influence rankings
• results for matches played by other people
• duplicate or artificial match results

Result submission may affect Rankd scores, rankings, player profiles or activity history.

12. Result Confirmation

Rankd may require both players to submit the result independently.

A result may become confirmed if both submissions match or otherwise meet Rankd's confirmation rules.

Only confirmed results may affect Rankd scores, rankings or player profile statistics.

If submitted results do not match, the result may be marked as disputed, unconfirmed or require correction.

Rankd may decide not to count a result if the result cannot be confirmed or appears unreliable.

13. Disputed Results

If players submit conflicting results, Rankd may provide a correction or dispute flow.

Users are expected to resolve result discrepancies honestly and in good faith.

Rankd may review disputed results where necessary, but Rankd is not required to act as a referee or decide every factual dispute.

Rankd may reject, remove, correct or disregard results if there are signs of:

• error
• manipulation
• abuse
• duplicate reporting
• non-existent matches
• repeated conflict between users

14. No-Shows, Cancellations and Reliability

Users should only accept or arrange matches they genuinely intend to play.

If you need to cancel, you should inform the other player as early as possible.

Repeated no-shows, late cancellations, unreliable behaviour or abuse of the match process may result in warnings, reduced visibility, account restrictions or suspension.

Rankd does not guarantee that another user will attend a match or behave reliably.

15. Rankd Scores, RTP and Rankings

Rankd may use proprietary scores, including RTP or similar systems, to represent platform-specific player performance or activity.

RTP and Rankd rankings are:

• proprietary platform indicators
• based on Rankd's own rules and available data
• not official tennis federation ratings
• not league classifications
• not externally verified sporting credentials

Rankd may update, adjust or replace scoring and ranking methods over time.

Rankd does not guarantee that any score, ranking or match recommendation perfectly reflects a player's actual tennis ability.

16. Fair Use and Anti-Manipulation

Users must not manipulate or attempt to manipulate Rankd.

Prohibited behaviour includes:

• submitting fake results
• arranging artificial matches
• creating multiple accounts
• colluding to influence RTP or rankings
• impersonating another player
• abusing invites, challenges or match flows
• harassing other users
• exploiting bugs or technical weaknesses
• using automated tools without permission
• interfering with the security or operation of Rankd

Rankd may investigate suspicious behaviour and take appropriate action.

17. User Conduct

Users must treat other players respectfully.

You must not use Rankd to:

• harass, threaten or abuse others
• discriminate against others
• share illegal, harmful or offensive content
• send spam
• misuse personal data of other users
• arrange activities that are unlawful or unsafe
• violate facility rules or applicable laws

Rankd may remove content, restrict features or suspend accounts where users violate these standards.

18. Invites and Referrals

Rankd may allow users to invite other players.

Invites must be used responsibly.

You must not:

• spam invite links
• mislead invitees
• impersonate Rankd
• use invites for unlawful or abusive purposes
• manipulate invite or referral features

Rankd may limit, disable or remove invite features at any time.

If Rankd introduces invite rewards, badges or bonuses, additional rules may apply.

No Rankd score, RTP or ranking points will be awarded solely for inviting users unless Rankd explicitly states otherwise.

19. Communications and Notifications

Rankd may send you service-related emails or notifications.

These may include:

• login links
• account messages
• match invitations
• match reminders
• result submission prompts
• support communications
• important platform updates

These communications are necessary for providing the service.

Marketing communications, if introduced, will be handled separately where required by law.

20. Availability of the Service

Rankd aims to provide a reliable service but does not guarantee uninterrupted availability.

Rankd may be unavailable due to:

• maintenance
• updates
• technical errors
• hosting issues
• security incidents
• third-party provider outages
• force majeure events

Rankd may modify, suspend or discontinue features at any time, especially during beta, early-access or MVP phases.

21. Beta and Early-Stage Product Notice

Rankd may be offered as a beta, early-access or MVP product.

This means that:

• features may change
• data structures may evolve
• scoring systems may be adjusted
• some functionality may be incomplete
• bugs may occur
• availability may be limited
• user density may vary by location

Rankd may reset, correct or adjust data where necessary for technical, security or integrity reasons.

22. Third-Party Services and Links

Rankd may contain links to third-party websites or services, including tennis facilities, booking platforms, social media sites or other external resources.

Rankd is not responsible for:

• third-party websites
• third-party content
• external booking systems
• external payments
• third-party availability
• third-party privacy practices
• facility terms or rules

Your use of third-party services is governed by their own terms.

23. Intellectual Property

Rankd, including its name, logo, design, software, content, scoring systems and platform structure, is protected by intellectual-property rights.

You may use Rankd only as intended through the provided interface.

You must not copy, modify, reproduce, distribute, reverse-engineer or commercially exploit Rankd without permission, except where permitted by mandatory law.

24. User Content

Users may submit content to Rankd, including profile information, photos, messages, match-related information and results.

You retain any rights you have in your own content.

By submitting content, you grant Rankd a non-exclusive, worldwide, royalty-free licence to use, host, display, process and reproduce the content to the extent necessary to operate, improve, secure and provide Rankd.

You confirm that you have the necessary rights to submit the content.

25. Data Protection

Rankd processes personal data in accordance with its Privacy Policy.

The Privacy Policy explains what data Rankd processes, why it is processed, which providers may be involved and what rights users have.

Privacy Policy: /privacy

26. Account Restriction and Termination

Rankd may restrict, suspend or terminate accounts where necessary, including where a user:

• violates these Terms
• submits false or manipulated results
• abuses other users
• creates safety concerns
• misuses the platform
• creates multiple accounts
• infringes third-party rights
• violates applicable law
• threatens the integrity of Rankd

Rankd may also restrict specific features, remove content, reset suspicious results or reduce visibility where appropriate.

Users may stop using Rankd at any time and may request account deletion where technically available.

27. Liability

Rankd is liable without limitation in cases of intent, gross negligence, injury to life, body or health, and where mandatory statutory liability applies.

In cases of slight negligence, Rankd is liable only for breach of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment makes proper use of the service possible and on whose compliance users may regularly rely.

In such cases, liability is limited to the typical, foreseeable damage.

Rankd is not liable for:

• conduct of other users
• whether another user attends a match
• court availability or booking issues
• court conditions
• facility rules
• payments made outside Rankd
• inaccurate user-provided information
• physical injury resulting from tennis participation, except where Rankd is legally responsible
• third-party services
• loss caused by misuse of user accounts where the user is responsible for securing access

Nothing in these Terms limits liability where limitation is not permitted by law.

28. Indemnity

Where permitted by law, you agree to indemnify Rankd against claims, damages, losses or costs arising from:

• your unlawful use of Rankd
• your violation of these Terms
• your infringement of third-party rights
• false or misleading user content
• manipulation of matches or results
• misconduct toward other users

This does not apply where you are not responsible for the violation.

29. Changes to Rankd

Rankd may update, change, improve, restrict or discontinue features.

This may include changes to:

• player profiles
• match flows
• result confirmation
• RTP or scoring
• rankings
• notifications
• invites
• supported sports
• availability of specific features

Rankd will consider user interests where changes materially affect existing use.

30. Changes to These Terms

Rankd may update these Terms where necessary, for example due to:

• product changes
• legal changes
• security requirements
• new features
• operational changes

The current version will be available on this page.

Where legally required, users will be informed of material changes.

Continued use of Rankd after changes take effect may be treated as acceptance where permitted by law.

31. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany.

Mandatory consumer protection laws of the user's country of residence remain unaffected where applicable.

32. Place of Jurisdiction

If the user is a merchant, legal entity under public law or special fund under public law, the place of jurisdiction is the registered office of Stoll 5to11 GmbH.

For consumers, statutory jurisdiction rules apply.

33. Severability

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain valid.

The invalid or unenforceable provision will be replaced by the applicable statutory provision where appropriate.

34. Contact

For questions about these Terms, please contact:

Stoll 5to11 GmbH
Döllingerstr. 20, 80639 München
Email: support@getrankd.app